Why are people happy or approving of AI on apple products, when it seems like the same thing was treated (rightly) horribly when Microsoft just did it.

Is Apple doing it better in some way? Both said it’ll be local only, but then Apple is doing some cloud processing now. Do people really just trust Apple more???

  • crossover@lemmy.world
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    4 months ago

    Apple lay out some details here: https://security.apple.com/blog/private-cloud-compute/

    They control the cloud hardware. Information used for cloud requests is deleted as soon as the request is done. Everything end-to-end encrypted. Server builds are publicly available to inspect. And all of this is only used unless the on-device processing can’t handle a request.

    If somebody wanted to actually create a private AI system, this is probably how they’d do it.

    You can disagree with this or claim somehow that they are actually accessing and selling people’s data, but Apple are going out of their way to show (and cryptographically prove) how they’re not. It would also be incredible fraudulent and illegal for them to make these claims and not follow through.

    • Redex@lemmy.world
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      4 months ago

      To add to that, apart from the Apple cloud processing, data can be sent to OpenAI if a prompt is deemed too complex, but even then you’re asked whether or not you want it to talk to OpenAI’s servers each time, and apparently OpenAI isn’t allowed to store any of that data, tho idk how much I’d trust that part.

      They also claim that whenever data is sent off device, only the data directly relevant to the prompt is sent.

  • helpImTrappedOnline@lemmy.world
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    4 months ago

    From what I saw,

    MS Recall is a 24/7 AI monitor system that captures everything you look at and saves it for later. They didn’t even do the bare minimum for protecting the data, it was just dumped in an unencytped folder where anyone get wholesale access to the data. All trust has been lost.

    Apple is using AI as a tool to improve specific tasks/features that a user invokes. Things like assistant queries and the new calculator. They have said some promising things in regards to privacy, specificly with the use of ChatGPT - any inquiry sent to ChatGPT will ask the user permission first and obscure their IP. This shows they care enough to try, they have not lost our trust - but we remain skeptical.

    • whereisk@lemmy.world
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      4 months ago

      See how much an exploit for iPhone vs Android will run you in the open market.

      Also how fast a discovered security hole will be patched and distributed to the fleet between the two systems.

      Most Android phones will never get a patch, some will get it 6 - 12 months later and very few within the month.

      Also one is run by an advertising company.

  • Thekingoflorda@lemmy.world
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    4 months ago

    I think it’s also partly because apple’s business model is more compatible with not earning money from selling your data (not saying they are also doing that). You buy a windows keys once and that’s it, but apple customers often buy into their ecosystem meaning that apple can earn recurring money from overpriced hardware.

    • Telodzrum@lemmy.world
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      4 months ago

      It’s not just that hardware price that benefits Apple. Their services revenue was 30% of total revenue last year and it’s growing. Between the App Store cut, AppleTV+, iCloud, and all the others, they are running headlong into a world where selling an iPhone is a smaller piece of the pie than selling apps and cloud storage is.

        • Telodzrum@lemmy.world
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          4 months ago

          They have to be, but even still it’s digital goods. So, price of production is peanuts once development is covered — just infrastructure.

  • TechNerdWizard42@lemmy.world
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    4 months ago

    People who use and trust Apple, are idiots. They gasp in wonder when they receive such new advances like arranging icons on your screen. Did this with my Palm Pilot in the 90’s and every phone, even Windows Mobile phones on 2002/2003. But now it’s “NEW”!

    Same thing with AI and Apple. Too stupid to actually know any better. But when Daddy Apple says you are going to use it, everyone fawns.

    Sending your data, all of it, to a cloud is not privacy. I guarantee this is part of the content scanning and reporting requirements being seen across the globe. It’s under the public relations marketing to prevent CSAM, human trafficking, drug crimes, etc. But anyone with a brain cell knows that’s not the why. That’s the way it can be sold to fear mongering groups.

    • zeppo@lemmy.world
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      4 months ago

      Pretty sure I was able to rearrange icons on my IPod Touch 4 in 2010.

  • lemmylommy@lemmy.world
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    4 months ago

    Well. One company stared down the FBI when they wanted assistance unlocking a terrorists phone, because it would weaken security for everyone else.

    The other keeps adding „features“ to my operating system that are designed to siphon data from me, they build at the very least misleading dialogs for those „features“ to trick me into enabling them (not even allowing „no“ as a choice, usually it’s just „yes“ or „not now“) and even when meticulously disabled they have a tendency to magically re-enable themselves after updates.

    Who would you trust more?

  • helenslunch@feddit.nl
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    4 months ago

    Because Apple is a more trustworthy company than MS, honestly.

    MS has a long history of bamboozling users, forcing changes, and MOST particularly, changing settings in your system without consent.

  • umami_wasabi@lemmy.ml
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    4 months ago

    It’s about precieved reputation. I have to admit Apple is really good at software and integration with a somewhat balanced approach, although I will rate their business practices a negative score.

  • mojoaar@lemmy.world
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    4 months ago

    I dont trust either in regards to my data - the same goes for Google and Meta for that matter 🙂

    But in regards to what I saw in the WWDC video vs M365 Copilot, I have to say I’m looking forward to see what Apple brings in regards to functionality. To be specific it is the actions part I’m looking forward to see.

    We have been POC’ing M365 Copilot at work and I have to say that for something they charge 30 dollars a month (with no ability to do actions) the feeling is: meeeh…

    • Dojan@lemmy.world
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      4 months ago

      Apple talks big about privacy but we only have their word for it, and they’re a corporation just as likely to lie and muddle things to fool their customers. That’s my main problem concerning Apple and privacy.

      On paper their approach to ML is probably the best I’ve seen from any corp, and it’s probably the best I could’ve hoped to see since there’s no way they’d outright not go down that route.

      • ji17br@lemmy.ml
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        4 months ago

        They mentioned in their keynote they will have ways for third part companies to verify their claims of privacy. How this will look I am not sure, but it’s a good step.

  • paraphrand@lemmy.world
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    4 months ago

    Look into how Apple is designing the private compute cloud for this, it’s pretty cool. And unlike what other companies are doing with the data that passes through their LLMs.

  • Jackiechan@lemm.ee
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    4 months ago

    Unsure, but I think it’s because one of apple’s main talking points in recent years has been privacy (think the Apple logo with the lock). Whether it’s true or not, Apple has built trust with its users (misplaced or otherwise), whereas MS has lost a lot of that trust (especially with the recent Recall fiasco).

    I think both companies are storing and using user data and telling you they aren’t, but I think it’s like what you said. People for whatever reason trust Apple more

  • EarMaster@lemmy.world
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    4 months ago

    I think it is, because Siri is barely usable any more. Other solutions have shown how bad it is and everyone hopes real AI will make it better…