Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
Why not? If the starting point of the article is that we can’t design interfaces based on our elitist 5 percenter knowledge then the remedy for that would be…?
I wonder why user tests aren’t even mentioned once in the article. If you design an interface you have to test it with your audience
It’s not the point of this article. NN group talks a lot about user testing in other articles, IIRC.
Why not? If the starting point of the article is that we can’t design interfaces based on our elitist 5 percenter knowledge then the remedy for that would be…?
Why are you asking me? I didn’t write the article.
Because you said that was not the point of the article and I asked you to clarify why you think it wasn’t. But never mind. This is going nowhere.