During a recent episode of The Verge’s Decoder podcast, Logitech CEO Hanneke Faber shed some possible insight into the company’s view on one of its most important products. Saying that “the mouse built this house,” Faber shares the planning behind a Forever Mouse, a premium product that the company hopes will be the last you ever have to buy. There’s also a discussion about a subscription-based service and a deeper focus on AI.

For now, details on a Forever Mouse are thin, but you better believe there will be a catch. The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

  • umbraroze@lemmy.world
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    2 months ago

    Oh I have a Forever Mouse. Bought a Microsoft Intellimouse Optical in 2001 or so. Still works. Use it with my Raspberry Pi sometimes. Also bought another Microsoft wireless laptop mouse like a decade ago. Still works just fine.

    …The Logitech mouse that I bought against my better judgement in 2020 is starting to show signs of fatigue.

    Also how the everliving hell do you add AI to input devices? Are they just going to guess what I’m pointing at?

    • netvor@lemmy.world
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      2 months ago

      Also how the everliving hell do you add AI to input devices?

      Think one of those UI’s that move your mouse to an “OK” button, but even worse, and everywhere (…ehm, everywhere it feels like). Add a Crowdstrikeability potential and you’ve got your AI crap. What’s not to love about it? (and by “love” I mean “hate”…)

    • SSJMarx@lemm.ee
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      2 months ago

      Also how the everliving hell do you add AI to input devices?

      They won’t, but they figure there are probably still some investors floating around who will buy that stupid line.

  • vga@sopuli.xyz
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    2 months ago

    There’s one way subscription-based hardware might be a good idea: it would motivate the companies to focus on quality and repairability, because they would be the ones who have to deal with that stuff. Unless of course if the EULA of such hardware is complete shit. Which of course it will be.

    • scholar@lemmy.world
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      2 months ago

      It will be much cheaper for the company to replace rather than repair, then they don’t have to pay technicians

    • xavier666@lemm.ee
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      2 months ago

      it would motivate the companies to focus on quality and repairability

      CEO : No, not that kind of forever

  • mirisgaiss@lemmy.world
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    2 months ago

    given how much is going on in the diy / open source keyboard community, I’m sure there’s going to be some options

    • ArchRecord@lemm.ee
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      2 months ago

      100%.

      Even today, you can buy a component kit and 3D print your own custom shell for a DIY mouse. (the hardware quality is alright)

      I can only imagine what the OSS community will do once companies like Logitech try rolling this crap out on a larger scale. It’s like the outrage against all things wrong with printers, except so much lower tech that almost anyone could build their own.

  • cygnus@lemmy.ca
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    2 months ago

    Meh, I’m going to hold out for a subscription-based AI-enabled mousepad.

  • almost1337@lemm.ee
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    2 months ago

    The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

    Man, we had to replace the fuse on ours four times before we gave up on it; I don’t think ‘product longevity’ was a major factor in the brand’s downfall. It also did a shit job of cooking rice.

    I also highly doubt Logitech’s ability to make a “forever” mouse with how many I’ve had to RMA due to faulty left click switches. Get your product design, supply chain, and QA in order before you start trying to tie people down with wholly unnecessary and unwanted subscriptions. Shitty ent seeking MBA vampires fucking everything up for everyone.

    • CaptDust@sh.itjust.works
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      2 months ago

      Oh see I didn’t interpret the forever mouse as a single product, more likely they’d like to use even cheaper switches and components and make RMA/replacement normal under the subscription. New mouse every year for just $14.99/month - what a deal! Right, guys? Guys?

    • doxxx@lemmy.ca
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      2 months ago

      The Instant Pot is actually great at cooking rice using the pot-in-pot method: put a plain metal bowl with your rice and water (usually 1:1 ratio) in the Instant Pot on a wire rack and add about 1 1/2 cups of water to the Instant Pot. Steam for 10 minutes for white rice. Perfect every time.

  • vext01@lemmy.sdf.org
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    2 months ago

    premium mouse that receives constant updates

    Come on. How many firmware updates can we really expect for a mouse?

    I’ve had an m570 for about 10 years. Every time it broke, I fixed it. Why do we need a subscription?

    • Wrench@lemmy.world
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      2 months ago

      This from a company would refused to update their drivers for a USB speaker system for 7, even though it was still actively being sold at store.

      I had bought it a few months earlier at a Fry’s on sale. I think the sku was just about 2 years old, just expiring on their support policy, as a new OS dropped.

      Their customer support told to me kick sand.

      Fuck Logitech. Their Mice are the only thing I’ve continued to use because they are actually reliable. But now they’re trying to enshitify that behind a subscription, so that’s it.

    • TimeSquirrel@kbin.melroy.org
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      2 months ago

      How many firmware updates can we really expect for a mouse?

      Almost none, why the hell would a mouse ever need firmware updates except to fix fuckups? It has one job, translate clicks and movements into signals for the computer.

        • grue@lemmy.world
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          2 months ago

          No sale.

          Joke’s on you; they’re into that shit. Their techno-feudalist wet dream is to force you into rentals for everything.

    • ASDraptor@lemmy.autism.place
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      2 months ago

      This is not about you, but about them. It’s not that you need a subscription. It’s that they need you to have a subscription.

    • Nougat@fedia.io
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      2 months ago

      I used an HP dead stock “this ships with every computer we sell” optical mouse for twenty years before it broke.

      • BearOfaTime@lemm.ee
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        2 months ago

        All my mice are similar ages, even my Logitech wireless.

        I did just have a 15 year old one die, but it got used about 8 hours a day all that time.

  • PonyOfWar@pawb.social
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    2 months ago

    I don’t see the point of this. Why would a mouse need constant software updates? I could plug in a 20 year old mouse and it would work just fine on my PC, no updates needed.

  • BearOfaTime@lemm.ee
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    2 months ago

    Welp, looks like I just bought my last Logitech mouse. I’ve sworn by them for over 20 years.

    Nope, fuck you Logitech.

    • solsangraal@lemmy.zip
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      2 months ago

      same. every logitech peripheral i’ve ever had was great, and the one time an old mouse i’d been using for 2 years broke, i emailed them about it and they sent me a MX master 2S, which was several tiers above the one i had, for free.

      oh well. time to find a new mouse brand

  • Zak@lemmy.world
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    2 months ago

    I use a computer a lot, and I have an expensive keyboard and mouse. I’m the target market in a sense; if there was a compelling enough upgrade to either, I’d probably buy it.

    I can’t imagine what software features they could possibly offer that would qualify, doubly so as a subscription. I picked my mouse because it has lots of buttons, a responsive sensor, low-latency wireless, and it runs on a standardized replaceable battery. It would be hard to improve any of that with software.

  • frickineh@lemmy.world
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    2 months ago

    And I want whoever came up with this idea to spontaneously combust, but neither of us is going to get what we want.

  • 👍Maximum Derek👍@discuss.tchncs.de
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    2 months ago

    I’m curious what monumentally terrible ideas they have for adding machine learning or LLM features to HIDs.

    I’ll go out of my way to avoid ever owning any of them, but I’m curious.

  • hedgehogging_the_bed@lemmy.world
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    2 months ago

    Logitech’s desire to put AI in my IO devices is exactly why I am moving to a different manufacturer. I want solid hardware, not hardware as a service. HP also is trying this with printers and it’s total bullshit.

    If I am paying a monthly fee, I’d better not also have to buy garbage hardware. That better be provided for free and replaced when it inevitably fails.

    • stealth_cookies@lemmy.ca
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      2 months ago

      Logitech pissed me off years ago when they didn’t honour a warranty because I bought a flawed product before they extended the warranty on them.

      I have not even been tempted by their products because there are so many other peripheral manufacturers out there that put out great products.