Hi all,

I have two Dell servers: a PowerEdge R320 at home that I test with and a R630 in a datacenter.

Recently, I was looking to expand the storage of the R630 in the datacenter. After looking around I came across the QNAP TL-R400S JBOD enclosure. Just what I need! It even comes with an HBA (The QNAP QXP-400eS-A1164)! And it connects back to the host with a SFF-8088 mini SAS cable.

Yesterday, I got it in the mail. Let’s start by saying it’s currently 1-0 for the Dell server vs. me.

After connecting, the server does not boot anymore. And it shows the following error. Which one it shows is dependent on which slot I fit the card in (there are 2 on the R320).

Don’t worry about the IP. It’s firewalled off :).

This is the error in slot 1. This also brings up errors in the iDRAC event log.

https://preview.redd.it/akqpawhl5v1c1.png?width=1310&format=png&auto=webp&s=42b5af95de34439f94cd99dcf0ee43d59c2353e8

This is the error in slot 2. No events in the logs after this occurs.

I tried switching from UEFI to BIOS boot mode and disabling the slot during boot. But whatever I try does not seem to matter.

The reason I’m trying this in the R320 and not the R630 in the datacenter is because the datacenter is a 2-hour drive. And I want to confirm it will work before I drive there.

Currently, I think the Dell doesn’t like the card for some arbitrary compatibility reason. If I need to buy a Dell card with SFF-8088 (a quick search brings up the H200e), that’s fine I guess. But if I can I’d rather use the included card.

That leaves me with some questions:

  1. Why does the server refuse to boot?
  2. Is there reason to believe it _will_ work in the R630, despite not working in this R320?

I guess I’m hoping people have seen this before or have experience with this hardware or these errors.

Thanks in advance!

  • marc45ca@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    Is the QNAP disk shelf known to work with non-QNAP hardware?

    It might use a standard cable and have a HBA but doesn’t mean they hadn’t taken steps to make it proprietary.