Hello all,

I purchased a AP9631 on eBay and installed it in my SMT2200RM2U. It lit up, it pulled an IP address…but I can’t connect to it. I reset it and it reconnected but no change.

I can ping it and the device IP config tool finds it. But when I try to bring it up, it doesn’t connect. I’ve tried http/https. I tried with IE on Windows10, no dice.

I Googled with Bing and have tried some of the utilities on the APC site with no luck. I didn’t find much around connecting to it. Am I missing something?

  • SilentDecode@alien.topBEnglish
    1·
    1 year ago

    I Googled with Bing

    You what now?!

    Try to use the APC Firmware updater. Your firmware might be stuck and the way to go is to update the firmware. This might be a little hard to find, because APC recently did a dick-move and threw all their NMC firmware utilities behind a MASSIVE paywall. If you really can’t find the tool, I can link you one. Send a DM if you’re interesed. I think I have a tool for the AP/9630/AP9631, but I’ll have to check to be sure.