I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
That’s exactly what they did. They used something like noaddress@ourbusniess.com to get around the checks we had in place. I’ve intentionally been vague but most people will give their email address to our customers and won’t give a fake one. So under normal situations the amount of bounce backs would be minimal: fat fingering, hearing them incorrectly, or people misremembering their email. Not enough to worry about. Never thought we’d come across a customer intentionally putting in bad email addresses for documentation purposes. They could have just asked us to make the functionality they wanted.