I put in a credit card application for Bilt and they want address and id verification via fax. They really want me to send a fax apparently

Most of my documents are virtual now, and I don’t have a fax machine. I see that on Google play there are a variety of apps for sending faxes. Is this a good option to go through? Or should I print stuff and find a library with a fax machine

  • Mountaineer@aussie.zoneEnglish
    0·
    1 month ago

    This requirement is designed to be hard, and as such is a major red flag to me.
    What else is this company going to be difficult with?
    Can i only get customer support or cancel my account in person, between 9-4 on the 2nd Friday of the month?
    I would consider alternatives, if possible.

    • Sinfaen@beehaw.orgOP
      0·
      1 month ago

      Bilt is backed by Wells Fargo I’m pretty sure. All of their other communication has been through email, it’s just this one thing

      Context: I’m trying to get points for rent

      • HottieAutie@lemmy.dbzer0.com
        1·
        29 days ago

        First Union, which was bought by Wachovia, which was bought by Wells Fargo was my first bank account. Sometime around 2009, it came out that they were doing some pretty shady shit along with going out of their way to fuck their customers out of money by posting their purchases in a way that would maximize fees. It was a blatant dickhead move. I immediately closed my account with them and will never go back.

  • darklamer@lemmy.dbzer0.com
    0·
    1 month ago

    I would like to suggest that anyone who in the year 2024 insists on you communicating with them by fax can’t be trusted and your best solution is therefore to stay away.

  • Onno (VK6FLAB)@lemmy.radio
    0·
    1 month ago

    The comments here in relation to the arcane nature of fax machines might not be aware that often this relates to legal requirements to receive physical proof.

    Interestingly, nobody has to my knowledge challenged the wisdom of this requirement in court. At the end of the day, there is no real way to prove your identity using either a letter or a fax.

    Using email, you could exchange an electronic key in person and know that the sender has the agreed key. Note that it still doesn’t prove the identity of the sender.