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![](https://lemmy.world/pictrs/image/0d5e3a0e-e79d-4062-a7bc-ccc1e7baacf1.png)
I bet the constraint here isn’t what’s serving the website but either an external dependency that they don’t have control over so that can’t scale or a relational database that they didn’t have the budget or expertise to scale
Edit: or just that humans have to actually look at it and you’re waiting to talk to one
My local government does it all async to avoid that issue
I can accept everything except bananas and pineapple
Pineapple is an S tier fruit