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I’m rewatching season 3 now, and the themes of trauma and mental health are so pervasive that I think it was really appropriate that the burn would be the result of a mental health crisis in one way or another. In that context, I think putting a face to it works. The “Force of Nature” or old-school Borg route could work great, but for a different show/season.
I’ve seen this complaint a lot with some of the newer shows, but it doesn’t really resonate with me. A good central character ought to be able to carry a show, and I don’t hold Trek as being inherently different in that regard. In fact, I think the original series would have been an example of a show like that if Spock’s popularity hadn’t been taken into consideration by later writers. Even then, I believe it would have a pretty low “pass” rate compared to all the '90s series.
(Incidentally, since Burnham wasn’t Captain until season 4, Discovery passes on a technicality for most of its run).