One thing I find annoying is that there’s no way for me to let the company know that this behavior lost me as their customer forever unless they change their tune.
I’m fairly sure I’m the kind of person they’d market those products towards and it hurs them, but there’s no wat that I’m aware of to let them know.
If there was a way, and a significant amount of people would do so, maybe the decision makers would understand it’s stupid…
I agree with the sentiment of your post, but I think the examples are a bit too far fetched:
I’d wager most people use a computer/phone on a daily basis, which is why having a basic understanding of it seems like knowledge we should all have.
Inversely, most people don’t need even have a turbo in their car and many don’t even have a car, so any knowledge relating to that is probably useless for them.
That being said, even if someone is less knowledgeable in a field, respect should always be the baseline, as you illustrate, they’re probably skilled in something else!
I’m saying that as an IT person that’s aware that I’m making money mostly because people don’t bother to learn all this, so in the end I don’t mind that much.