Well since I’ve been mostly in customer service jobs I’d like for people to know that the reps don’t make the rules or decisions. When there is something about a store or service that’s undesirable such as prices then it’s something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

  • HarbingerOfTomb@lemmy.world
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    4 months ago

    As a funeral director, I’m not trying to upsell you into a nicer casket or talk you into something you don’t want. I’m just trying to help you get through it and be happy with the decisions you made.